PRIVACY POLICY

Ljung.net will process your personal data when you visit and shop at our online store. We are committed to ensuring that your privacy is protected. This Privacy Policy sets out how Ljung.net is processing your personal data. Our website might contain links to third party sites. Please be aware that we are not responsible for the privacy practices of any of these websites and these sites will not be subject to this Private Policy.

WHO IS RESPONSIBLE FOR THE PROCESSING OF YOUR PERSONAL DATA?

The Swedish company Ljung International AB, reg. no. 556718-0947 (“Ljung.net”), is the controller of your personal data. You may contact us at any time at: onlinestore@ljung.net

DATA PROCESSED BY US

We will process personal data that you have provided in connection with your contact with us. We may receive and collect your personal data, as applicable, in accordance with below.

When using Ljung.net website; When you visit our website we collect and process information on how you use our services, see more under Cookies below.

When you shop online; Contact information, such as name, address, email address and telephone number. Information regarding your order and order history and if applicable, returns and exchanges. Credit card details, if you chose to pay by credit card; credit information and personal identification number, if you chose to pay by invoice, a credit check will be done by our partners that are controllers for such personal data.

When your sign up for newsletter; When you sign up for our newsletter you need to submit your e-mail.

WHY DO WE USE YOUR PERSONAL DATA AND WHAT IS THE LEGAL GROUND FOR SUCH USE?

Why

Legal ground

To manage your purchase online by processing your orders and returns via our online services and send you notifications of delivery status.

To process payments.

Handle complaints and warranties.

To identify you and to validate your legal age for shopping online and to confirm your address with external partners.

Fulfil the service of managing and delivering orders.

To be in contact with you.

To analyse, adapt and improve, for statistical purposes.

To test and improve our systems.

In order to prevent abuse and inappropriate use.

To send you offers and/or recommendations.

To send you surveys giving you the possibility to affect our offers and services.

To improve your experience of our services and to offer you products from our assortment that can be of interest to you based on our legitimate interest. You have the right to object to processing in these cases.

To send you offers and newsletters.

Consent. You have the right to withdraw your consent to receiving newsletters at any time.

 

FOR HOW LONG WILL WE KEEP YOUR DATA?

We will retain your personal data for as long as necessary in relation to the purposes for which they were collected or otherwise processed. When your personal data is no longer necessary for the purposes for which they were collected, your personal data will be deleted or anonymised if there is no other legitimate reason of storing your data.

We will also retain your personal data as necessary to comply with applicable legal obligations, to resolve disputes, and to enforce our agreements.

WITH WHOM WE SHARE PERSONAL DATA

Your personal data may be shared with companies within our group. Data may also be shared with our service providers when needed for us to provide our services to you, such as carriers for delivery of products, email service providers, server hosts, payment service providers, business systems and credit or collection agencies for credit checks, identity checks and debt collection. Personal data transmitted to our service providers may only be used of them for their fulfilment of their services.

Personal data may also be shared in order to comply with legal or regulatory requirements, court rulings, at suspicion of crime or otherwise if necessary to meet applicable regulations. In case Ljung.net is sold or transferred, in full or partial, personal data may be transferred to the acquiring company as part of the sale or transfer.

Ljung.net does not sell or rent your personal data to any other entity.

WHERE WE STORE YOUR PERSONAL DATA

The data that we collect from you is stored within the European Economic Area (“EEA”). We may share your personal data to our trusted service providers who may process your data outside the EEA when performing services on our behalf as set out in this Privacy Policy. When we do this, we make sure that appropriate steps are taken to protect your personal information and your rights. Any such transfer will be carried out in compliance with applicable laws.

YOUR DATA SUBJECT RIGHTS

- Right of access; You have a right to know if we are processing data about you, to access this data and other supplementary info. This is so that you are aware of and can verify the lawfulness of the processing.

- Right to rectification; You have a right to have personal data rectified if it is inaccurate or incomplete.

- Right to erasure (right to be forgotten); This right is to enable you to request the deletion or removal of personal data where there is no compelling reason for its continued processing.

- Right to restriction of processing; In certain cases, you have a right to block or suppress processing of personal data and this means that we would only be allowed to store your personal data but not to process it. This can be done for example during an investigation of whether your personal data is accurate or not.

- Right to object to processing; You have the right to object to us processing your data in certain cases, for example when it comes to marketing.

- Right to data portability; This right allows you to obtain the personal data you have provided to us in a structured, commonly used and machine-readable format.

- Right to lodge a complaint with supervisory authority; If you consider the processing of your data to be in violation of applicable data protection laws, you have the right to lodge a complaint with the supervisory authority in Sweden.

COOKIES

A cookie is a small text file that a website may ask to save on the visitor's computer. The file contains information that helps the site to identify the visitor. Cookies consist only of text, takes virtually no space and contains no virus, so it does not harm your computer. There are two types of cookies:

The first saves a file permanently on your computer. These are used, for example to measure how visitors move on the website. This is only to provide better services for the visitors. Text files can be deleted.

The second type of cookies commonly used, are "session cookies". These are stored only temporarily in the visitor's computer, while they are inside and visit the site. The files disappear when the browser shuts down. Session cookies are used to not confuse you with other visitors and to remember your choices. On ljung.net we use session cookies.

You can choose a setting in your browser, which points out in a message when a website sends a cookie to your computer. You can then choose to accept or decline cookies. You can also choose not to receive any cookies at all. Since different browsers work differently, you need to search in your help menu to find this setting on your browser. Note, if you have chosen to not receive any cookies at all, the site functionality can be limited.

We use the Google Analytics tool to help us measure traffic and user statistics. We use the information collected via cookies to help improve our services and to obtain statistics on how our website is used by visitors. Find their opt-out at: https://tools.google.com/dlpage/gaoptout. Read more at: www.google.com/policies/privacy/partners/.

CHANGE TO THIS POLICY

We may amend or update this policy from time to time. Any changes to this policy will come into force on publication of the updated policy on our website and we will communicate any material changes.

Last date of modification: 2018-05-30.